• Frequently asked questions

    Dutch systems for heating, Internet or electricity for example may seem complicated. This site provides tips and advice that allow you to resolve minor breakdowns or problems yourself so that you do not have to wait at home for a maintenance technician. Choose the appropriate option in the menu bar above and see if you can find an answer to your question. You can also give notice of termination of the tenancy agreement online.

     
  • Online reporting facility and emergencies

    Would you prefer a professional? You can use the online form to report your problem to us and we make the necessary arrangements for effective and fast resolution. In emergencies, we can be reached 24 hours a day, 7 days a week via the following telephone number: 040 - 213 02 23

     
  • Resolving problems: your responsibility, or the landlord’s responsibility?

    The landlord is responsible for a large part of the maintenance required for your home. However, as a tenant, you are responsible for a number of aspects. You can find exact details of the responsibilities of tenants and landlords in the online maintenance brochure. 
    If in doubt, or if you are unable to find the information you require, please contact us.

     
 

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